SeamFlux Privacy Policy

1. INTRODUCTION

SeamFlux ("we," "our," "us," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workflow platform and related services (the "Service").

2. INFORMATION WE COLLECT

2.1 Information You Provide

• Account Information: Username, email address, and authentication credentials
• Profile Information: Any additional information you choose to provide
• User Content: Workflows, data, and content you create or upload
• Communications: Messages, feedback, and support requests
• Payment Information: Billing details and payment method information
• Blockchain and Wallet Information: Wallet addresses, transaction hashes, blockchain network identifiers, and wallet connection data
• Third-Party Service Credentials: API keys, connection tokens, and authentication data for integrated services (e.g., exchanges, dApps)

2.2 Information We Collect Automatically

• Usage Data: How you interact with the Service, including features used and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance data
• Cookies and Similar Technologies: Information stored on your device to improve your experience
• Blockchain Transaction Data: Public blockchain data related to your wallet addresses and transactions executed through the Service
• Credit Usage Data: Information about your credit consumption and workflow execution patterns

3. HOW WE USE YOUR INFORMATION

3.1 Service Provision

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Authenticate users and secure accounts
• Provide customer support and respond to inquiries

3.2 AI and Machine Learning

• Train and improve our AI models
• Generate personalized recommendations
• Analyze usage patterns to enhance features
• Ensure AI outputs are relevant and accurate

3.3 Communication

• Send service-related notifications
• Provide updates about new features
• Respond to your questions and requests
• Send marketing communications (with your consent)

4. HOW WE SHARE YOUR INFORMATION

4.1 Service Providers

We may share your information with trusted third-party service providers who help us:

• Process payments
• Provide cloud hosting and infrastructure
• Analyze usage data
• Send communications
• Provide customer support

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Respond to government requests

4.3 Blockchain and Wallet Service Providers

When you connect wallets or interact with blockchain networks through our Service, we may share necessary information with:

• Wallet service providers (e.g., Privy) for authentication and wallet management
• Blockchain networks for transaction processing
• Third-party dApps and protocols you interact with through workflows

Note: Blockchain transactions are publicly visible on the respective blockchain networks. We cannot control or limit access to public blockchain data.

5. YOUR RIGHTS AND CHOICES

5.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and data
• Export your data
• Opt out of marketing communications

5.2 AI and Machine Learning

• Opt out of AI model training using your data (where applicable)
• Request information about how your data is used for AI training
• Control the use of your content for AI improvement

6. DATA SECURITY

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Monitoring for security threats

6.2 Blockchain Security

While we implement security measures for our Service, please note:

• Blockchain transactions are irreversible once confirmed on the network
• You are responsible for securing your wallet private keys and credentials
• We do not store your wallet private keys; they are managed by your wallet provider
• Always verify transaction details before confirming blockchain transactions

6.3 Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Notify affected users as required by applicable law
• Report the breach to relevant supervisory authorities where required
• Take immediate steps to contain and remediate the breach

7. DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes. Note that public blockchain data cannot be deleted as it is permanently recorded on the blockchain.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze Service usage and improve functionality
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We comply with applicable data protection laws, including GDPR (European Union), CCPA (California), and other applicable privacy regulations.

10. CHILDREN'S PRIVACY

The Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" and "Last Updated" dates. We encourage you to review this Privacy Policy periodically for any changes.

12. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]

13. SPECIFIC RIGHTS BY JURISDICTION

13.1 European Union (GDPR)

If you are in the EU, you have additional rights including:

• Right to data portability
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

13.2 California (CCPA)

If you are a California resident, you have rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination